Blackboard Issue: Course-to-Course Navigation

(originally emailed to faculty on 02-18-13)

I just wanted to provide an update to all of our faculty about a new issue that has come up in Blackboard.  When we updated to Service Pack 8 (SP8), a new feature was added to Blackboard called Course-to-Course Navigation.  At this time, this feature is not working correctly and we are aware of the problem.

This feature is supposed to allow you to navigate quickly from one course to another using a drop-down menu on your screen (see image below).

Course-to-Course Navigation image

There is a problem being caused by our course evaluation tool (EAC Outcomes).  At this time, instructors will find many courses in their Course-to-Course navigation list that are blank.  In other words, if you click on a course in this list, you are taken to a blank course.  This is due to the fact that our survey tool for conducting course evaluations uses these blank courses to deploy those surveys.

EAC Outcomes has informed us that this is a known issue and there is no workaround, nor will there be one in the future.  Changes in Blackboard have forced these courses to become visible to instructors in their Course-to-Course Navigation.  Because of this, the Virtual Campus and the Office of Institutional Research are exploring new options so that we may discontinue use of EAC Outcomes and fix this important feature in Blackboard.

In the meantime, the Course-to-Course functionality will not work as intended.  Please be assured that we are working to resolve this as quickly as possible.  Please note that no other feature in Blackboard is affected by this issue.

If you have any questions regarding this issue, please feel free to contact the virtual campus at vcsupport@wbu.edu.


Advertisements

One thought on “Blackboard Issue: Course-to-Course Navigation

  1. Pingback: From the Director’s Desk – Spring 2013 | The E-Learning Pioneer

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s