Blackboard Upgrade to Service Pack 11

On Thursday, May 23rd, we upgraded our Blackboard Learn system to 9.1 Service Pack 11.  Along with this upgrade come a handful of new features and bug fixes.  In order to take advantage of these improvements, we have some resources available to introduce you to these tools.

New Features
There are several new features Included with Service Pack 11. I have highlighted the major additions below and included a link to a video or pdf for additional information.

1. New Content Editor:
The most noticeable difference in the new version of Blackboard is the new content editor. This feature replaces the current text editor with a more robust tool. Almost all of the tool bar options are in the same location but there is a slightly updated look to the text box, as well as some new features.
Check out a demo here.
More information on the changes here.

2. Global Navigation:
With this update there is a new global navigation tool. Now all your academic information is organized in one place, providing a consistent quick and easy way to find everything.
Check out a demo here.

3. My Blackboard Profile
With Service Pack 11, you can create a Blackboard Profile. Your profile is completely separate from your Blackboard account so you can add a picture, a nickname, and even information from Facebook and Twitter. By default, only members of your class can view your profile, but you can also elect to share it across the University or even with other schools that use Blackboard.
Check out a demo here:

4. Video Everywhere
If you have a YouTube account, you can use your content editor in Blackboard to create video using your webcam. Upload your recordings directly to YouTube using your registered Google account and YouTube channel.
Read about it here.

5. Item Analysis
Use Item analysis to see statistics on overall test performance and on individual test questions. Identify and easily correct ineffective or misleading questions and your tests are re-graded automatically.
Check out a demo here.

6. Retention Center
The Retention Center provides an easy way for instructors to discover which students in their courses are at risk. Instructors can communicate with struggling students and help them take immediate action for improvement.
Check out a demo here.

As always, if you have any questions or concerns, please let us know at


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